We hope you will love your LOULOU order!
This item will be ready for delivery in 5-10 working days after your order was confirmed by email.
Upon dispatch, your parcel will arrive in one to five business days, depending on the shipping method and the destination, unless it was agreed otherwise.
If for any reason, the purchased item(s) are not quite right, we accept non-sale items in new condition for a full refund and we are happy to offer a refund or exchange on full price items, within 14 days of receiving your order.
We will not refund any sale or discounted items. We will happily provide an exchange or credit note if your product is not right.
Customers from all countries are responsible for returning their items back to us, once you have processed your return or contacted customer services, you will have the option to used our tracked & insured service.
Customers outside the EU are also responsible for returns taxes and duties.
Please see our Return Policy for further details.
Please see our Return Policy
for further details.